Donor FAQ


Nonprofit FAQs


Q. What is The Amazing Give?

The Amazing Give will raise money for local nonprofits through a single online donation platform, providing a simple way to connect donors to the charitable causes they care about most and encourage them to take action. One of the pillars of the Community Foundation of North Central Florida’s mission is to promote and sustain philanthropy in our community. This 12-hour online fundraising effort hosted by the Community Foundation of North Central Florida with the help of sponsors, will offer our area of nonprofits the chance to raise funds to support their critical missions.


Q. When is The Amazing Give?

The Amazing Give is on April 20 at 8 a.m. - 8 p.m.

Donations open on April 13 at 8 a.m. and close on April 23 at 11:59 p.m.


Q. Who can donate?

Anyone with a credit card or debit card may donate via theamazinggive.org! Donations through the The Amazing Give online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. What is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 5 business days.


Q. How much of my donation goes to the nonprofit?

Of your donation, only 4.5% + $0.30 will be retained by the credit card companies AND GiveGab. The complete breakdown is as follows:

2% service charge from GiveGab for building and maintaining the hosting site. This is the only cost accrued by GiveGab and it goes to cover site building and maintenance, live event customer service, and donation processing.

2.5% + $0.30 is charged on all transactions made with any card provider. In past years, fees have been higher for transactions with American Express. These are standard charges from each credit card company for donations made online.

You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded.

Any donations processed outside of the Giving Day Period, through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: info.givegab.com/pricing.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.

You have the option to make your donation anonymous. Anonymous donations will be displayed as "Anonymous." on the organization's page. Organizations will still have access to your name and email address.


Q. Do I need to create an account with GiveGab?

No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit theamazinggive.org on your mobile device.


Q. Can I pre-schedule a donation for The Amazing Give?

While you can give to a nonprofit through the The Amazing Give portal before or after The Amazing Give, your donation must be made on April 20 between 8 a.m. and 8 p.m. in order to count towards any prizes or incentives.


Q. What if my preferred organization is not listed?

You can directly contact the organization to make sure they are aware of The Amazing Give or you can send an email to lbanis@cfncf.org to request that we contact them.


Q. What portion of a donation made on GiveGab is tax deductible?

Tax deductibility for a donor is based on giving to a nonprofit; it's not dependent upon how that nonprofit uses the funds. On GiveGab, the nonprofit pays for the fees, regardless if the donor elects to cover. GiveGab gives donors the option to increase their donation by an amount equal to the fees the nonprofit will pay so that the nonprofit realizes the full amount of the intended donation after payment of the fees. Just because the donor is given this option does not make the additional amount non-deductible.

Outside of using GiveGab, nonprofits do not provide their donors a breakdown of what portion of their donation is deductible (unless the donor receives something of value in return as a dinner, etc). That's because deductibility is based on giving to the nonprofit, not how the nonprofit chooses to use the funds. You could almost consider when the donor elects to cover the fees, that portion of the donation is a restricted gift that will be used to pay for the expenses incurred to receive the gift. Restricted gifts are tax deductible, because it's based on who is receiving the gift (nonprofit) not what the gift is used for.

Ultimately, whether a donor decides to deduct the fees as a donation on their tax returns is their option, and we do not provide tax advice. If they want to be ultra-conservative they can choose to not take a deduction for the fees when they file. Who receives the donation is what determines tax deductibility, not how the donation is used. If it were the opposite, nonprofits would have to provide a full accounting to each and every donor how every penny of each donation was used - that is obviously impractical and would increase nonprofit administrative expenses exponentially.

GiveGab does not provide tax advice. Please consult your local tax professional about what portion of the full donation amount can be claimed as a charitable contribution.